At eCosmos Solutions ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Cookie and Privacy Policy explains how we collect, use, and manage cookies, your personal data, and the steps we take to comply with applicable laws and best practices, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.
2. Cookies Policy
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or other devices) by websites you visit. Cookies are widely used to enhance website functionality, improve user experience, and deliver personalized content.
Types of Cookies We Use
1. Session Cookies: Temporary cookies that remain on your device until you close your browser.
2. Persistent Cookies: Cookies that remain on your device for a specified duration or until manually deleted.
3. Essential Cookies: Necessary for the functionality and security of our website (e.g., authentication, navigation).
4. Non-Essential Cookies: Used for analytics, marketing, and enhancing user experience.
5. First-Party Cookies: Set directly by us to ensure proper website operation.
6. Third-Party Cookies: Set by external services to provide additional features (e.g., analytics tools, social media plugins).
Why We Use Cookies
1. To ensure the website functions as intended.
2. To improve your browsing experience.
3. To analyze website performance and user behavior.
4. To deliver personalized advertisements and content.
Your Choices
You can manage or delete cookies using your browser settings. Note that disabling certain cookies may impact website functionality. For detailed instructions, refer to your browser’s help section.
3. Privacy Policy
Data We Collect
We collect the following categories of personal data:
1. Information You Provide: Name, email address, phone number, and other contact details submitted through forms on our website.
2. Automatically Collected Data: IP address, browser type, operating system, referring URLs, and browsing behavior.
3. Third-Party Data: Information provided by external analytics or advertising tools.
How We Use Your Data
1. To provide and improve our services.
2. To communicate with you regarding inquiries, updates, or marketing materials (with your consent).
3. To analyse website performance and user engagement.
4. To comply with legal obligations.
Legal Basis for Processing
We process your data based on one or more of the following:
1. Your consent.
2. Performance of a contract.
3. Compliance with legal obligations.
4. Legitimate interests, such as improving services or preventing fraud.
Data Sharing
We may share your data with:
1. Service providers who assist with website operations, analytics, or marketing.
2. Law enforcement or regulatory bodies, if required by law.
3. Partners or affiliates for legitimate business purposes, subject to confidentiality agreements.
Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Your Rights, depending on your location, you may have the following rights:
1. Access, correct, or delete your personal data.
2. Object to or restrict data processing.
3. Withdraw consent for data processing.
4. Receive a copy of your data in a portable format.
5. File a complaint with a relevant supervisory authority.
To exercise your rights, contact us at [Insert Contact Email].
4. Compliance and Best Practices
Transparency
We ensure clear and accessible communication about our data collection and usage practices.
Consent Management
1. A consent banner is displayed upon your first visit to our website.
2. You can modify your cookie preferences at any time using the provided settings.
Data Security
We employ robust security measures, including encryption, secure servers, and access controls, to protect your data.
Third-Party Compliance
We ensure that all third-party service providers adhere to applicable data protection laws and agreements.
5. Updates to This Policy
We may update this policy periodically to reflect changes in legal requirements or our practices. The latest version will always be available on our website.
6. Contact Us
For questions or concerns regarding this policy, contact us at:
